Welcome to the Boots Customer Satisfaction Survey

We value your honest feedback and use it to continuously improve the customer experience. We appreciate you taking the time to complete our survey.

When you've completed this survey you will be given the opportunity to enter our monthly prize draw. You must be a legal resident of the United Kingdom or Republic of Ireland and over the age of 18 to enter. Please view our terms and conditions below.

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Boots and its processor, Service Management Group, LLC (“SMG”), would like to collect data from your computer and browser, including your IP address and domain, cookie information, and software and hardware attributes. We use this data to facilitate communications between your device and our systems, deliver surveys, ensure survey integrity, detect and prevent fraud, conduct market research, administer and improve our website and applications, and analyze usage of and improve and enhance SMG Services. SMG processes the data collected in the United States. More information about SMG’s privacy and data retention practices are available via the link below. By clicking “continue | start” you agree to SMG’s use of cookies and other data collection technologies. To see how Boots handles your data, please see the Boots Privacy Policy link below.